Support: 770-222-4455

Acceptable Use

Atlantic Nexus strives to provide reliable, business friendly internet service. By using Atlantic Nexus's service, all customers agree to abide by this Acceptable Use Policy and any subsequent revisions. This policy may be changed at any time by Atlantic Nexus for any reason. Any changes are in effect as soon as they are published on this page.

The purpose of this policy is to: Ensure the reliability, privacy, security and stability of Atlantic Nexus's network and associated services. Discourage irresponsible and/or illegal use of Internet resources, which degrades usability and/or quality of service for Atlantic Nexus Customers and Internet users. Protect Atlantic Nexus against liability Foster a responsible and professional image for Atlantic Nexus and its Customers.

Security: Users of Atlantic Nexus's network must configure their systems in a secure manner. Unless provided for in writing by Atlantic Nexus, bandwidth provided via Atlantic Nexus's network is for the sole use of Atlantic Nexus's customers. Compromised servers or workstations are the responsibility of the customer and must be promptly reconfigured to prevent unauthorized use. This includes but is not limited to systems that are not secured properly such as open relay mail servers, open proxy servers, poorly secured wireless access points and servers or workstations compromised by viruses or worms.

E-Mail: Transmitting or allowing the transmission of unsolicited e-mail messages to any person who does not wish to receive such messages including but not limited to bulk unsolicited commercial e-mail ("UCE" aka "Spam") is prohibited. Configuring (or accidentally mis-configuring) any e-mail server in such a way that it will accept third party e-mails for forwarding without authentication is prohibited. Hosting a web-site which facilitates UCE is also prohibited. The use of forged e-mail headers is also prohibited.

Criminal Conduct: Use of Atlantic Nexus's network to facilitate criminal conduct is prohibited. This includes, but is not limited to: Denial Of Service (DOS) attacks; preventing or degrading other's use of the Internet by disrupting computer communications; attempting to compromise a third party's service; perpetrating fraud whether by e-mail, posting, or web hosting; attempting to penetrate the security measures of Atlantic Nexus or those of another ISP or other entity.

Minors: Any use of Atlantic Nexus's network which harms minors in any way is unacceptable. In particular, any instance of child pornography discovered to be hosted on, or traveling through Atlantic Nexus's network will be reported to the F.B.I. without warning or notice to the subscriber.

Indemnification: Customer agrees to indemnify and hold Atlantic Nexus harmless from and against any liability arising from any violation of this Acceptable Use Policy by Customer and any and all violations of applicable federal, state or local law, either currently existing or which come into existence during the term of this Policy.

Atlantic Nexus reserves the right to revise, amend, or modify this Acceptable Use Policy at any time and in any manner. Any revision, amendment, or modification will be posted on the web and will be effective immediately at the time of that posting.

Troubleshooting: Atlantic Nexus retains the right to intercept and analyze packets ("sniffing") in order to troubleshoot issues on the Atlantic Nexus network. Atlantic Nexus agrees to keep information derived in this manner confidential except in the case of illegal activity or as required by law.

Remedies: Atlantic Nexus may exercise any remedy that, in its sole judgment, deems necessary including temporary interruption of service, port filtering, ip address filtering, discontinuance of service, reporting illegal activity to appropriate authorities, and legal action to protect the interests of Atlantic Nexus and/or Atlantic Nexus's customers.

Special Provisions for Users of SpamDragon.: The nature of the method of filtering spam used by Atlantic Nexus includes computer analysis of e-mail messages with the sole purpose of finding and stopping spam. Some of these methods divert suspected spam to a SpamBox where Atlantic Nexus personnel review the suspected spam messages, deleting spam and forwarding legitimate mail to the correct recipient. By using the SpamDragon service, Customer grants permission to Atlantic Nexus to read mail diverted in this manner. Atlantic Nexus agrees not to reveal the contents of the messages to anyone other than the correct recipient, the owner of the destination mail system, or an appropriate law enforcement agency.

Users of the SpamDragon. are reminded that e-mail flowing through the SpamDragon. filter system to a (customer) company mail server is the property of that company, not the recipient. The nature of filters like this will necessarily generate false positives. Customer agrees to hold Atlantic Nexus harmless from any damages or liability related to delayed or missing e-mail messages.

While this Policy has been in de facto effect for years, it is written and posted this day, May 5, 2004. This is Version 3 updated July 6, 2010.